If you wish to return a product this should be claimed within 20 days from the day you received it. You should have bought the product as a private client. The product is completely new and unused and you also have the original package left. If you have bought a custom built drone or have bought as a business client you don´t have the right to claim for a return. When you return the product you pay for the freight cost yourself.
You apply for a return from your login page.
- Login to your account
- Click on Order history and details
- Find the corresponding order and click on Details to the right
- Mark the product you wish to return by clicking in the field on the left of each product you wish to return.
- Write down the reason for returning your product(s)
- Click on Request a return
We will now receive your request. You will get a confirmation e-mail together with a unique RMA-number. Now you just wait a bit for our staff to see through your request. We will e-mail your with comments and further instructions.
